Aspect Unified IP 7 Provides High Availability During Power, Network, and Media Service Failures

Aspect Unified IP 7 is awarded Performance Verified for its high availability capabilities during network and server outages. Call processing was maintained and contact lists were preserved during network, server and host failures. Notification and instructions are sent to supervisors and agents when a system failure occurs. Full system functionality is maintained in the event of a physical host failure.

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