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Genesys 7 Suite is the Most Scalable, Distributed, IP Contact Center

Based on hands on testing and analysis, Miercom engineers conducted scalability testing as part of the comprehensive methodology for testing contact centers. Genesys Labs’ Contact Center Product – Genesys 7 outperformed all four other contact center products in this test review, in particular proving the most scalable product tested. Genesys 7 Contact Center is Rated Best Most Scalable.

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