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Based on hands on testing and analysis, Miercom engineers conducted scalability testing as part of the comprehensive methodology for testing contact centers.

SAN FRANCISCO – September 15, 2005 – Genesys Telecommunications Laboratories, Inc., an Alcatel company (NYSE: ALA, Paris: CGEP.PA), today announced it has

Sentian FS, which is targeted to small- and medium-sized organizations, proved very easy to install and configure, while offering a good level

The Gambit Communications MIMIC Simulator demonstrated that it could successfully support up to 10,000 concurrent device simulations on a Linux platform.