Avaya Unified Communications Solution, configured for 5,000 users at multiple sites, of which 500 are contact center agents, was evaluated by Miercom for its environmental impact. Miercom observed the system working as a whole and individual components as well. Avaya Communication Manager 5.1 IP PBX platform, augmented with Avaya Modular Messaging and Avaya Meeting Exchange conferencing provides feature rich functions for efficient communication while reducing costs.
Telecommuting, branch office operation and remote system management are enabled, thereby providing a viable alternative to large office complexes and reducing business travel with effective multi-media services. The analysis included verification of the Avaya solution through hands-on testing in a lab environment under moderate load and varying network conditions. Case study site analyses of UC systems deployed in live network environments were also conducted in this audit. The products’ power-usages were weighed against their performance to ascertain true energy-to-service ratio. In substantial size IP PBX environments, endpoint devices have the biggest draw in terms of power consumption. The Avaya IP deskphones proved to be very power-efficient and contributed to the Certified Green rating.
The new G650 Media Gateway is impressive, and offers high-quality unified communications, consolidated services, superior interface density and all in a compact energy efficient device.